To succeed with a digital-first approach to multifamily community growth, you must understand how your audience uses technology and their needs. You also must consider what would help if you also thought about which platforms will be most effective for each customer journey stage. A recent National Multifamily Housing Council study found that 80% of apartment seekers use a mobile device during their search.
As you consider a digital-first approach for your multifamily marketing, it’s essential to understand what that means for your team and how you’ll execute the strategy. Here are five things to keep in mind:
1. Define Your Objectives and Outcomes
When approaching any marketing campaign or effort, it’s essential to define what success looks like from the outset. With a digital-first strategy, this is especially important as you’ll likely be relying on multiple platforms and touchpoints to reach your audience. For more information, check out these
multifamily case studies
that show one-by-one steps on how to grow your community.
2. Develop a Comprehensive Strategy
A digital-first approach requires a comprehensive strategy that considers all the different ways your audience consumes information and how you can reach them across multiple channels. This strategy should consider everything from paid advertising to search engine optimization (SEO), email marketing, and beyond.
3. Invest in the Right Technology
You’ll need to invest in the right technology to execute a successful digital-first strategy. This includes a responsive and mobile-friendly website, a robust email marketing platform, and tools for managing your SEO and paid advertising campaigns.
4. Create Quality Content
Creating quality content that resonates with your audience is one of the most important aspects of a successful digital-first strategy. This content should be informative, helpful, engaging, and optimized for the channels and platforms you use to reach your audience.
5. Measure Your Results
As with any marketing effort, measuring your digital-first strategy's results is essential to ensure it achieves the desired outcomes. Use analytics tools to track website traffic, conversion rates, and engagement levels. This data will help you adjust your strategy as needed and ensure you’re on track to achieve your objectives.